24/7 Inbound Customer Care

Our inbound virtual assistance support teams are fully equipped to manage all kinds of queries and resolve issues according to the industry our clients belong to. Prior to on-boarding any client our teams and supervisors go through an extensive training and development period of 2 weeks to understand your industry, business and your products/service offerings. We create a master guideline and strategy document for our call center agents to help them resolve and answer any kinds of issues we will be receiving from the customers.  

Query Management : We take care of all types of queries from your customers. 

Complaint Management: We resolve all types of issues and complaints. Our ticketing software for complaint escalation can be easily implemented with your system.

Scheduling Appointment: All your appointments are scheduled through our software.