Comparison Chart

Description

Calls

Inbound & Outbound call Volumes / Day

SMS/Bulk SMS (Charges applicable)

IVR setup

Missed call back 

IPTSP & Masking

Promotional Campaigns (Outbound charges applicable) 

Agent Support

Live Team Support 

Holiday Support

Managed Services

Scheduling (Software charges applicable)

Email Support

Live Chat Support

Reporting

Access to reports

ServiceChai Growth

< 60 (Both)

  50 paisa /minute

9x6

Analytics & Dashboards

Google Sheet 

ServiceChai Pro

< 90 (Both)

  50 paisa /minute

9x6

Analytics & Dashboards

Dashboard

ServiceChai Enterprise

120+ (Both)

  50 paisa /minute

24x7

Customised

Analytics & Dashboards with Trend Analysis

Dashboard