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Service We Provide

24/7 Inbound & Outbound
Customer Care


Query Management, Complaint Management, Scheduling Appointment, Pre & Post sales support.

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Social Media


Social media marketing that build your brand, increase sales and drive website traffic.

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Website Design &


Our website design service will include two major elements which are User interface

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Who We Are?

ServiceChai was founded in the year 2018 with the vision of providing multichannel customer care support to businesses in Bangladesh and international markets across various industries. We add value to organizations by focusing on the following areas:

  • Increase sales
  • Generate better leads
  • Improve customer experience & satisfaction
  • Identify valuable customer insights
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Why Choose Us

Our knowledge and experience

Our managers and customer care representatives’ teams have vast experience in the local call center industry. Our inbound customer care team is well versed in managing queries and complaints in a timely manner. Our outbound teams are highly skilled in converting leads to sales across various industries including education, automobile, healthcare etc. Our digital marketing solutions have been adopted by firms in various industries.

Focus customer success

Our teams are highly passionate about helping our customers succeed. Beginning from our initial interaction our focus is on helping you find the best solution. The quality of service we provide is one of the main reasons why our customer retention rate is high across all our services.

One stop solution

Our one stop solution provides you with a single platform with both customer care services and digital marketing solutions. This way your customer gets the best services under one roof and a lead is converted easily as both these services capture almost all the touch points.

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What Clients Say


Praava's team is ever grateful to Service Chai for jumping to action to support us and our patients when the pandemic hit Bangladesh in Spring 2020. When we, like so many healthcare systems across the country and the globe, found ourselves suddenly inundated with calls, in a matter of days, Service Chai mobilized to help Praava to respond to our patients' needs in a more timely manner.


Praava Health
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